Terms & Conditions

Terms & Conditions

PAYMENT
Full payment by either cash or credit is required prior to delivery of the products.
Company or personal cheques will not be accepted. You are responsible for any costs incurred in arranging payment for the goods e.g. bank transfer fees and related charges.

PLEASE NOTE ALL PAYMENTS ARE PROCESSED OFFLINE

 

SECURITY AND ACCESS OF PERSONAL INFORMATION
The personal information you provide to Cilek Room Melbourne will be kept confidential and secure and will not be accessible for unauthorized use, amendment or disclosure. Only Cilek Room staff trained in the Privacy Policy will have access to such information.

 

DELIVERY
You are liable for payment of all delivery charges, including any additional charges incurred as a result of difficulties with access. You must ensure correct delivery address details are provided to us and notify us in advance if there will be difficulties accessing the delivery address (e.g. staircases or narrow passages). We will use reasonable endeavors to meet the estimated delivery date.


PLEASE NOTE A CUSTOMER SERVICE MEMBER WILL CONTACT EACH CUSTOMER TO ADVISE A DELIVERY FEE BEFORE ANY CHARGES ARE PROCESSED